Quick Start Guide

Step 1: Create your account

Sign up at vozko.ai/signup. Choose a plan that matches your restaurant's size and needs. You can upgrade later.

Step 2: Complete onboarding

The guided onboarding wizard walks you through the essentials:

• Restaurant name, address, and contact info
• Operating hours (set per day of the week)
• Timezone for accurate time handling
• Default language for the AI voice agent

If you have multiple locations, you'll add them after onboarding.

Step 3: Import your menu

Navigate to Menu. Upload a PDF of your current menu or add items manually.

• PDF import: Upload your menu PDF. AI extracts items, prices, descriptions, and ingredients. Review and approve.
• Manual entry: Add items one by one with name, price, description, ingredients, allergens, and dietary labels.
• Categories: Organize items into categories (Appetizers, Entrees, etc.)
• Photos: Upload photos for each item (optional).

Step 4: Set up availability

Configure your availability so the AI knows when to accept bookings.

• Option A: If you set business hours in onboarding, use "Generate Slots" to auto-create slots for the next 30 days.
• Option B: Manually create slots from the Calendar page — pick dates, times, and capacity.

Each slot has a capacity (e.g., 20 seats) and a booked count that tracks automatically.

Step 5: Connect a phone number

Vozko needs a phone number to answer calls. Go to Settings → Phone Numbers.

• Purchase a new number: Search by area code or country and buy a number instantly.
• Port an existing number: If you already have a restaurant phone number, you can port it to Vozko.

Once a number is connected, calls are automatically routed to your AI voice agent. The AI will answer using your restaurant's name, hours, and menu.

Step 6: Configure the knowledge base

Add custom knowledge that the AI should know about your restaurant. Go to Settings → Knowledge Base.

You can add entries like:

• FAQ — "Do you have parking?" → "Yes, we have free valet parking."
• Policies — "What's your cancellation policy?" → "Free cancellation up to 2 hours before."
• Greeting — Customize how the AI introduces itself
• Custom — Anything else the AI should know

Step 7: Set up messaging

Configure SMS and WhatsApp channels for automated guest communications.

• Choose default channels (SMS, WhatsApp, or both)
• Confirmations are sent automatically when a reservation is made
• Reminders are sent 24 hours before and on the day of the reservation

Twilio handles message delivery. Vozko ships with Twilio pre-configured — you just need to add your Twilio credentials or use Vozko's built-in provisioning.

Step 8: Connect Google Calendar (optional)

Sync reservations with Google Calendar so your team can see bookings from any device. Go to Settings → Google Calendar and connect your Google account.

Step 9: Test and go live

Before publishing, test your setup:

• Call your Vozko number and try booking a reservation
• Ask about menu items and hours
• Check that the dashboard shows your test reservation
• Verify SMS confirmations are sent
• Test a cancellation to see the recovery flow

Once everything looks good, you're live! Vozko is now handling your restaurant's calls 24/7.

Next steps

• Add staff accounts: Invite your team members from Settings → Team
• Set up the widget: Add the embeddable booking widget to your website
• Review analytics: Check your dashboard for insights after the first week
• Configure VIP detection: It works automatically — just watch the profiles fill in
• Add waitlist: Start using the waitlist for walk-in management