1. Information we collect
- Account details such as name, email address, company name, and billing information.
- Operational data you submit through the platform, including reservation details, guest communications, menus, and configuration settings.
- Technical data such as device information, IP address, browser type, and product usage analytics.
2. How we use information
We use information to provide and improve the service, authenticate users, process payments, support customer accounts, secure the platform, analyze performance, and communicate service-related updates.
3. How we share information
We may share information with service providers that help us operate the platform, such as hosting, analytics, communications, and payment processing partners. We may also disclose information when required by law or to protect rights, safety, and platform integrity.
4. Data retention
We retain information for as long as necessary to provide the service, meet contractual and legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and the account relationship.
5. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
6. Your choices
- You may update account information through your account.
- You may request access, correction, or deletion where applicable under law.
- You can opt out of non-essential communications by using the unsubscribe options we provide.
7. International processing
If you access the service from outside the country where our providers operate, your information may be transferred to and processed in other jurisdictions, subject to applicable legal safeguards.
8. Contact
If you have privacy questions or requests, please contact the Vozko team through the contact options provided on our website or inside your account.